Frequently Asked Questions
Q: What are the candles made of?
A: We use all natural coconut soy wax, 100% cotton lead free wicks and natural fragrance oils carefully selected to align with the intention of each candle.
Q: Why can't I see the crystals when I first light my candle?
A: All of our candles are handcrafted with crystals infused throughout. Once the candle burns for the first time the crystals drop beneath the surface — only to reappear each time you relight your candle. This keeps the crystal energy contained and activated exclusively for you.
Q: What do I do with the crystals once the candle is finished?
A: Once about .5cm of wax remains add boiling water to the vessel and stir gently. The crystals will dislodge from the wax. Place them on a towel and pat dry. You can display them in a bowl, add them to your plants or place them anywhere in your home to continue receiving their energy.
Q: What sizes do candles come in?
A: We offer two sizes — a 13.5 oz Iridescent Pearl Vessel with Metal Lid and a 10 oz Bronze Tin Vessel.
Q: How do I care for my candle?
A: Trim your wick to 1/4 inch before each burn. Allow the wax to melt to the edges on the first burn to prevent tunneling. Never burn for more than 4 hours at a time.
Q: How do I care for my crystal bracelet?
A: Avoid exposing your bracelet to water, perfume or chemicals. Cleanse the energy of your crystals monthly by placing them in moonlight overnight or on a selenite charging plate.
Q: Do you ship internationally?
A: Please check our shipping policy at checkout for current shipping destinations and rates.
Q: Are your products handmade?
A: Yes — every Zen Girl product is handcrafted with intention from start to finish. Our crystal-infused candles are hand-poured in Woodland Hills, California using a 100% natural coconut soy wax blend, with fragrances carefully selected to complement the energy and meaning of each crystal pairing. Our crystal bath soaks, natural body scrub, and aromatherapy oil rollers are handcrafted in small batches using 100% natural ingredients. All bracelets and jewelry are handmade to order using genuine healing gemstones, ensuring that every piece is crafted specifically for you. No two products are exactly alike — each one is made with purpose, love, and the intention that it finds exactly who needs it most.
With love, Tara | zen-girl.com