Privacy policy

ZEN GIRL PRIVACY POLICY

Effective Date: June 28, 2026

At Zen Girl, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit zen-girl.com or make a purchase from us.

1. Information We Collect

When you visit or purchase from our store, we may collect the following information:

Personal identification information such as your name, email address, mailing address, and phone number. Payment information processed securely through Shopify Payments — we do not store your credit card details. Order information including products purchased, order history, and shipping details. Device and browsing information such as your IP address, browser type, and pages visited, collected automatically through cookies and similar technologies. Email address if you subscribe to our newsletter or marketing communications.

2. How We Use Your Information

We use the information we collect to process and fulfill your orders, send order confirmations and shipping updates, send marketing emails and promotions if you have opted in, improve our website and customer experience, comply with legal obligations, and prevent fraud.

3. Email Marketing

If you subscribe to our emails, we use Klaviyo to manage our email marketing. You may unsubscribe at any time by clicking the unsubscribe link in any email we send. Your email data is stored and processed by Klaviyo in accordance with their privacy policy.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our store, including Shopify, Klaviyo, and shipping carriers such as USPS, UPS, and FedEx. These providers are contractually obligated to keep your information confidential.

5. Cookies

Our store uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may disable cookies in your browser settings, however some features of our store may not function properly without them.

6. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymous data about your visit. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout.

7. Your Rights

If you are located in the European Union, you have the right to access, correct, or delete your personal data under the General Data Protection Regulation (GDPR). If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion. To exercise any of these rights, please contact us at info@zen-girl.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

9. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our site constitutes acceptance of the revised policy.